Shawn Spahr

Cloud Transformation Strategist

Enterprise Technology Advisor

Customer Experience Innovator

Digital Solutions Architect

Shawn Spahr

Cloud Transformation Strategist

Enterprise Technology Advisor

Customer Experience Innovator

Digital Solutions Architect

About Me

I'm a SaaS expert with a passion for helping businesses leverage technology to gain a competitive edge. With extensive experience in cloud adoption, CX optimization, I deliver tailored solutions that drive results & build lasting value.

  • Years Experience: 15
  • Location: Chicago
  • Revenue Generated: $20M+
  • Clients Served: 200+
My Expertise
Cloud Adoption

I guide businesses in adopting cutting-edge cloud solutions that enhance efficiency and future-proof operations.

Stakeholder Engagement

I build strong relationships with leaders like CTOs and CIOs, aligning technology strategies with business goals.

Customer Experience

I design and implement strategies that elevate customer interactions, driving loyalty and measurable growth.

Cybersecurity

I help organizations enhance their network performance and security, ensuring reliable and secure operations.

Accomplishments
200k+ Users Implemented
11
Sales Excellence Awards
15 Years of SaaS Experience
Testimonial
Shawn’s expertise and dedication transformed our operations—his tailored solutions not only met our needs but exceeded our expectations, driving incredible results."
Ryan Adlard
Ryan Adlard
CIO
Clients
A Little About Me

Outside of work, I love traveling and exploring new cultures and cuisines. I’m a big sports enthusiast, staying active through hiking and playing basketball. I’m also passionate about technology and innovation, always diving into the latest trends to stay ahead of the curve. When I’m not working or adventuring, I enjoy spending quality time with family and friends or diving into a great book on leadership and business strategy.

Resume
Experience
CX Strategist
2024 - Present
CX Strategist
Independent

I design innovative CX solutions that boost engagement, loyalty, and growth.

Sr. Director Cloud Platform Services
2018 - 2024
Sr. Director Cloud Platform Services
Ascenda

Delivered client-side advisory services specializing in cloud adoption, communication solutions, network optimization, and application modernization.

Sr. Account Exec
2016 - 2018
Sr. Account Exec
RingCentral

Consulted large enterprises on adopting UCaaS and CCaaS platforms to enhance collaboration and customer interactions.

Enterprise - MS Voice Solutions
2013 - 2016
Enterprise - MS Voice Solutions
Arkadin

Partnered with enterprise organizations to implement Microsoft-based communication solutions, including IM, conferencing, video, and contact center technologies.

Education
2024
CX
Avant University

Something something here about training and stuff

Certificate
2002
Bachelor of Science
Western Illinois University
Skills
Digital transformation
  • Cloud Adoption & Strategy
  • Implementation
  • CCaaS Integration
  • Application Modernization
strategic leadership
  • Account Management
  • C-Suite Engagement
  • Revenue Growth
  • Cybersecurity
Customer Experience
  • CX
    95%
  • UCaaS
    100%
  • MS Ecosystem
    90%
  • Enterprise Voice
    97%
Knowledge
  • Cloud Communication Tools
  • Contact Center Systems
  • Technology Sales Strategy
  • Operational Efficiency Models
  • Digital Innovation Trends
  • Enterprise IT Solutions
  • Business Process Alignment
  • Leadership and Mentorship
Testimonials
Works
Blog
July 28, 2024 Striking the Balance Between CX Technology and Human Touch

Balancing cutting-edge CX technology with the irreplaceable human touch is key to building trust and loyalty. Learn how to harmonize automation and personalization to deliver seamless, impactful customer experiences.

Get in Touch
  • Address: Chicagoland
  • Email: [email protected]
  • Phone: 847 612 6608
  • Available: Jan 7 2025
Contact Form